Refund policy

Refund & Cancellation Policy — Breezy Digital

Effective date: 6/8/2026 Last updated: 6/8/2026

This Refund & Cancellation Policy applies to the packages and services purchased from Breezy Digital Corp. ("Breezy Digital," "we," "us," or "our"). Because we provide professional, done-for-you services rather than physical goods, the following terms apply. By purchasing, you agree to this policy.


1. Nature of Our Services

Our packages are one-time service engagements. Once purchased, we begin allocating time, resources, and work to your project — including onboarding, audits, strategy, and production. This means refund eligibility depends on how much work has been performed, as set out below.

2. Cancellation Window (Before Work Begins)

You may request to cancel and receive a full refund within 24 hours of purchase, provided we have not yet started work on your project (for example, onboarding, account access, audits, or production). To cancel, email us at hello@breezydigital.net with your order details.

3. After Work Has Begun

Once work has started, your purchase is non-refundable for the portion of work already performed. If you cancel mid-engagement, we will, at our discretion and in good faith, refund any clearly unearned, unstarted portion of the package, less:

  • Time and labour already spent on your project;
  • Any third-party costs already incurred on your behalf (e.g., ad spend, software, licenses, domain or hosting); and
  • A reasonable administrative fee where applicable.

We will provide a summary of work completed when assessing any partial refund.

4. Completed Deliverables

Deliverables that have been completed, approved, or published (such as a finished website, published content, or launched campaigns) are non-refundable, as the work has been delivered.

5. Third-Party Costs Are Non-Refundable

Amounts paid to third parties — including advertising spend, software or app subscriptions, domain registration, hosting, and stock or media licenses — are non-refundable through us, as they are paid out to and governed by those providers.

6. No Guarantee of Results

Refunds are not provided on the basis of marketing performance or results. As stated in our Terms of Service, outcomes depend on factors outside our control, and we do not guarantee specific results, rankings, followers, leads, or revenue.

7. Revisions and Satisfaction

If you are not satisfied with a deliverable, contact us first. Reasonable revisions within the agreed scope are part of our process, and we will work with you in good faith to get it right before any refund question arises.

8. Chargebacks

If you have a concern about a charge, please contact us before initiating a chargeback so we can resolve it directly. Filing a chargeback without first contacting us may delay resolution.

9. How to Request a Refund

Email hello@breezydigital.net with your order number, the package purchased, and the reason for your request. We aim to respond within 3–5 business days. Approved refunds are issued to your original payment method.

10. Contact

Breezy Digital Corp. 107 Saddlemont Cres NE, Calgary, AB T3J 4R7, Canada Email: hello@breezydigital.net Phone: 403-399-3524